SySupport

Budgetable fixed costs at reduced hourly rates

SySupport subscription 

Your transparent and flexible support model 

Every company, at some point, needs IT support work to be done by capable technicians within a reasonable period of time. With our SySupport subscription system, we offer you a flexible, fair and transparent solution. You can decide the content and scope of your support subscription to suit your individual requirements and preferences. You choose the number of support hours you'd like to "subscribe to" in advance and benefit from reduced hourly rates. With a handy web login, you'll be able to check how many hours you've used and your remaining credit at any time. This way, we can ensure that our customers get exactly the support they need.

How you benefit 

24/7 Web Login

You can log in online to check your account at any time. You can view your hourly balance and history, including the services provided by our technicians.

Complete cost control


Thanks to the web login and the fixed prices for our support subscriptions, you'll always have a handle on your expenses, and the costs are easy to budget. 

Price advantage 

With the support subscription, our customers benefit from reduced hourly rates.

No expiry date 

Support hours subscribed to will never expire and are only used when needed. 

Minimised effort 

With our support subscription, we help you to minimise your administrative work and take the burden off your IT department.

Are you already our customer? Connect directly to our support team via TeamViewer and we support you in real-time:

Out Rates at a Glance

Business Hours

During business hours, we can be reached by phone, by email or through our website: 

+41 61 500 31 30

STANDARD

PREMIUM

Phone hours

Monday- Friday 08:00 a.m. - 05:30 p.m.

24/7 - 365 days of the year

E-Mail

Monday- Friday 08:00 a.m. - 05:30 p.m.

Monday- Friday 08:00 a.m. -05:30 p.m.

Costs

STANDARD

PREMIUM

SySupport 10-hours package

CHF 1'700.00*

CHF 2'500.00*

SySupport 20-hour package

CHF 3'300.00*

CHF 4'800.00*

SySupport 50-hour package

CHF 8'000.00*

CHF 11'000.00*

Services for project work is excluded. The prices do not include VAT. Costs are invoiced in 15-minute cycles. 

References

Touring Club Schweiz

Touring Club Schweiz

Gassmann Media

Gassmann Media

Cingergy

Cingergy

7days Media Services

7days Media Services

Contact us today for more information about SySupport